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TestimonialsTestimonials

Our Network Support packages allow all sizes of company to take advantage of experienced system administration and support. Here is what some of our clients say;

Charles Barber & Sons Ltd

Today's system requirements of a multi-franchise company are increasingly demanding and in outsourcing this critical element of the business certain essentials have to be satisfied:

  • A full understanding of our requirements by the contractor
  • Ability to converse in “non technical” language
  • Cost effective solutions
  • Quality installation of quality equipment
  • Reliability of both equipment and support

Curtis Clarke have performed very well against all the above in the years we have been dealing with them giving us the confidence to place all of our I.T. requirements in their hands.

David Beardmore
Dealer Principal of Barber Citroen
www.citroen-northwich.com/

Free 3-day Emergancy Hire

All of our Network Support Plus customers benefit from knowing if vital equipment fails, in most cases we can have a replacement on site the same day at no cost!

Take advantage of our Network Support packages, call today. More Info »

Network Support

Our NS and NS+ Packages allow all size of company to take advantage of our services. The following table breaks down each package down for clarity.

  Network Support Network Support Plus
Unlimited Web/Email Helpdesk Tick Tick
Unlimited Telephone Helpdesk Tick Tick
Unlimited On-site Support   Tick
     
Standard Cover (9am-5pm) Tick Tick
Extended Cover (8am-10pm)   Tick
     
Dedicated Account Manager Tick Tick
No Call Centres Tick Tick
     
Free software rebuilds for PCs   Tick
Free malware (viruses) repair   Tick
Emergency Hire Tick Tick
Free 3-day Emergency Hire   Tick
     
Free Asset Management   Tick
Free Password Management Tick Tick
     
Free Monthly Support Reporting   Tick
Free Quarterly Network Health-Check »   Tick
     
Reduced rates for other services   Tick
No annual contract to sign Tick Tick

Peace of Mind

Why choose us to manage and maintain your network? What makes us stand out from the crowd?

Speed IconSpeed

Our remote access system allows an engineer to securely connect to your network and can provide helpdesk services as if they were sitting next to you. In most cases we can solve the problem in under five minutes with high first-call resolution rates.

Personal Responsibility IconPersonal Responsibility

Your account manager takes personal responsibility ensuring that your problems are dealt with as quickly as possible and that our engineers are kept updated about any further problems and new developments.

Reliability IconReliability

Proactive monitoring and out-of-hours maintenance keeps your system running throughout the day.

Cost Effective IconCost Effective

On-site and off-site network support and administration is available at a fraction of the cost of hiring and training your own systems administrators.

Feedback IconFeedback

We are continuously developing our support chains and we actively request feedback from our clients.

Flexibility IconFlexibility

We listen carefully to fully understand your requirements. In addition to our Network Support packages we also offer a wide range of solutions at reduced rates.

Alert IconEmergency Hire

We understand that sometimes equipment does fail, in these situations we keep a large stock of essential equipment available for hire. In most situations we can deliver and supply the equipment same day.

No Annual Contract IconNo Annual Commitments

All our Network Support Packages operate on a rolling month in advance terms. We would prefer our customers to stay based on our performance rather than nasty fixed length contracts. Avoid all support contracts that lock you in for twelve months or even more!