Client Services
Online Helpdesk
For all existing clients with our NS or NS+ packages, please feel free to use our helpdesk facility to report any problems that you may be experiencing. Log in to the Helpdesk »
Our helpdesk allows our clients to report problems directly to our engineers, no call centres, no waiting on hold. Once you have submitted your request our engineers will verify your problem, contact you if necessary to confirm any details, and then begin work correcting any issues you may have. Once the problem is solved a note will be left within the helpdesk and an email automatically generated to you. More Info »
Webmail
For all existing clients using our hosting packages, please feel free to use our webmail facility to gain access to your emails. Login to Webmail »
Our webmail service is integrated with our great value hosting packages, whatever your requirements from a single email address to a fully featured e-commerce site, our packages accommodate all your needs.
CallExec
All CallExec clients can now type www.callexec.co.uk in their browser to connect directly to the service.
CallExec is our fully featured call logging software, the details of all calls made by your internal telecom's system are encrypted and sent to our servers over the Internet for processing. This allows you to securely access your call data from any Internet browser. More Info »
Quality Survey
If you have received a quality survey code, please click here »
Periodically we send out quality survey codes to our clients, this enables you to fill in a questionnaire that allows us to reflect on our levels of service.
IP Address Locator
This useful tool retrieves your public IP address, this can help us diagnose connection problems and connect to your workstation remotely. Find my IP »